raymanLegal Notice

Service Availability & Jurisdiction on rayman

rayman's services are available only in jurisdictions where the operators of rayman hold appropriate legal authority or where online wagering is not expressly prohibited. We focus on Southeast Asia, including supported regions across Indonesia. Our availability may vary — some cities such as Jakarta, Surabaya, Bandung, Medan, and Semarang may have different local restrictions that affect service access.

We do not offer our services in jurisdictions where online wagering is prohibited by law. This includes any country, region, state, or territory in which the operation of online gaming platforms is unlawful. If you access rayman from a prohibited jurisdiction, you do so at your own legal risk, and we bear no responsibility for any legal consequences you may face.

rayman is not licensed by any specific government, and we make no claim to hold official licenses in any jurisdiction. Our platform operates under jurisdiction-restricted access principles. This means our service may not be available at all times and may be modified or withdrawn if legal conditions change in your region.

Account Eligibility & User Requirements on rayman

To open and maintain a rayman account, you must meet the following conditions:

• You must be of legal age in your jurisdiction to participate in online gaming (typically 18 years or older, though this varies by location).
• You must not be a resident of any jurisdiction where rayman explicitly does not offer services.
• You must provide accurate, truthful personal information during account registration and verification.
• You must not create duplicate accounts, use false identities, or allow others to use your account.
• You must comply with all applicable laws in your jurisdiction related to online gaming and financial transactions.

We verify user identity and address before processing withdrawals. If we cannot verify your eligibility or detect that you are accessing rayman from a prohibited jurisdiction, we reserve the right to restrict or close your account without notice.

Data Protection & Privacy on rayman

We collect and process personal data (name, email, phone, address, payment details) to operate rayman, verify identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. Our full privacy policy is available at our Privacy Policy page.

We protect your data using industry-standard encryption and security practices. However, we cannot guarantee absolute protection against unauthorized access or cyberattacks. By using rayman, you acknowledge that online transactions carry inherent security risks.

We may share your data with payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), financial institutions, and regulatory authorities when required by law. We do not sell your personal data to third parties for marketing purposes.

Limitation of Liability on rayman

rayman is provided on an "as-is" basis. We do not warrant that our platform will be error-free, uninterrupted, or secure at all times. We are not liable for temporary outages, technical failures, or service disruptions beyond our control.

We are not responsible for losses resulting from gameplay, betting, or financial risk. All users assume full responsibility for the financial consequences of their actions on rayman, including deposits, bets, and withdrawals. We do not guarantee any return on investment or earnings from gameplay.

We are not liable for delays or failures in deposit or withdrawal processing caused by your bank, payment provider, or internet connection. Delays during public holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) or weekends are common and are not considered service failures on our part.

Account Suspension & Closure on rayman

We reserve the right to suspend or close any rayman account if we detect violation of our terms, fraudulent activity, use from a prohibited jurisdiction, or breach of applicable law. Account closure may be immediate and without prior notice in cases of suspected fraud or money laundering.

If we close your account, any remaining balance is held in abeyance. We may forfeit the balance after 30 days if we determine the account was used in breach of our policies or applicable law. We are not obligated to return funds from accounts closed for misconduct.

Legal Inquiries & Support Contact on rayman

If you have legal questions about rayman, our jurisdiction status, or whether our services are available in your region, contact our support team. You can reach us via email or through the support interface in your rayman account. We respond to legal inquiries within 2–5 business days.

For urgent legal matters or regulatory inquiries, provide your full details and we will escalate your case to our compliance team. We comply with lawful requests from regulatory authorities and may be required to disclose account information to government agencies without notification to you.

This legal notice is the current version as of this date. We may update it at any time. Continued use of rayman after changes to this notice constitutes acceptance of the updated terms. Check this page regularly for the latest legal information.