rayman Terms of Use

Account Opening & Your Responsibilities on rayman

When you open a rayman account, you provide us with accurate personal information (name, date of birth, email, phone number, address). You are solely responsible for the accuracy and completeness of this information. We use it to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations.

You must be of legal age in your jurisdiction to use rayman. You agree not to create multiple accounts under false names or on behalf of others. If we detect duplicate or fraudulent accounts, we will suspend or close them without refund. Your rayman account is for your personal use only — you may not transfer it, share your login credentials, or allow others to access it.

You are responsible for keeping your rayman password secure. If you believe your account has been compromised, contact our support team immediately. We are not liable for unauthorized access if you share your credentials or use an unsecured device.

Deposits, Withdrawals & Payment on rayman

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has minimum and maximum limits, displayed in the rayman Deposit interface. We charge no fees on deposits; however, your payment provider may apply charges outside our control.

Deposits settle as follows: e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) within seconds; bank transfers within subject to verification on business days, longer on weekends or public holidays (Idul Fitri, Idul Adha, Imlek, Nyepi). We are not responsible for delays caused by your bank or payment provider.

Withdrawals return to your original payment method. If you deposited via online payment, your cashout goes to e-wallet; if you used mobile banking, it returns to local payment. Withdrawals settle within 1–2 business days. We charge no withdrawal fees; your bank or payment provider may apply charges. High-value withdrawals may require additional verification — this takes up to 24 hours.

• Minimum withdrawal amounts are set per payment method; check the rayman Withdrawal interface for current limits.
• We do not process withdrawals to third-party accounts — your withdrawal account must be registered under your own name.
• Withdrawals during public holidays or weekends may be delayed until the next business day.
• If a withdrawal fails, we reverse it to your rayman account within 24 hours; contact support if it takes longer.

Bonus Terms on rayman

rayman may offer promotional bonuses or welcome offers to new account holders. Any bonus terms are displayed at the time of offer and must be accepted explicitly. Bonuses are subject to wagering requirements — you must play through the bonus amount a specified number of times before withdrawing bonus funds. Specific terms vary by promotion; check the offer details on rayman before accepting.

We reserve the right to withdraw or modify bonus offers at any time. Bonuses expire if not used within the stated period (typically 7–30 days). We do not issue bonuses in cash — they are credited as non-withdrawable funds usable only for gameplay. If you violate bonus terms (for example, by placing extremely large bets on low-odds sportsbook markets to complete wagering quickly), we may forfeit the bonus and any winnings derived from it.

Gameplay Rules & Restrictions on rayman

Our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) operate under standard rules displayed in the rayman app or on our website. Each table has posted limits (minimum and maximum bet amounts). Bets placed and confirmed are final — we do not reverse or cancel winning bets. Game outcomes are determined by real card draws, ball spins, or dice rolls from our live studios, visible on multi-camera feeds.

Our sportsbook covers Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, badminton, MotoGP, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Odds are set and updated in real-time. Once you place a sportsbook bet and receive a confirmation ticket, that bet is locked at the odds shown. Settlement occurs within 24 hours of event completion. If a match is postponed or cancelled, we refund your bet unless your terms explicitly state "All In" (meaning the bet is void if the match does not occur).

Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are random number generator (RNG) powered. Each spin is independent and unrelated to previous results. Payout rates (RTP — Return to Player) are published in each game's info section and reflect long-term mathematical expectations, not short-term guarantees. We do not manipulate individual spins.

Dispute Resolution & Contact on rayman

If you believe an error has occurred on your rayman account — a missing deposit, an incorrect bet settlement, or an unauthorized withdrawal — contact our support team within 7 days of the incident. Provide transaction IDs, dates, and amounts. We investigate and respond within 1–2 business days. If we determine an error in our favour, we correct your account immediately.

Our support team responds in English and is available during standard business hours (Monday–Friday, 08:00–16:00 timezone subject to adjustment). For urgent issues outside business hours, submit a ticket and we will prioritize it on the next business day.

If you are unsatisfied with our resolution, you may escalate to our compliance team. We do not offer external arbitration or third-party dispute resolution at this time. Our decisions on gameplay disputes, settlement, and account closure are final.

Jurisdiction, Liability & Service Availability on rayman

rayman's services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. rayman is not liable for penalties, fines, or legal consequences incurred if you use our platform in a jurisdiction where it is unlawful.

We operate under jurisdiction-restricted access rules. This means our platform may not be available in all countries or regions, and access may change if local regulations shift. We monitor legal developments and adjust our service availability accordingly. If your jurisdiction prohibits our services, your account may be suspended or closed — remaining balances are held in abeyance pending legal clarification or transferred to a regulated alternative if available.

rayman is provided on an "as-is" basis. We do not warrant uninterrupted service, and we are not liable for temporary outages, maintenance windows, or technical errors beyond our control. We maintain industry-standard security practices and encrypt your personal data. However, we cannot guarantee absolute protection against cyberattacks or unauthorized access — you use rayman at your own risk.

• We reserve the right to suspend or close your account if you violate these terms or engage in fraudulent activity.
• If we close your account for breach of terms, remaining funds are held for 30 days; after that, they are forfeited to rayman.
• We are not liable for lost or delayed deposits, withdrawals, or gameplay if caused by your bank, payment provider, or internet connection.
• We do not accept liability for winnings or losses derived from gameplay — all gameplay carries financial risk.

Final Terms & Changes to rayman Policies

These terms constitute the entire agreement between you and rayman regarding your use of our platform. We may update these terms at any time by posting the updated version on rayman.bet. Material changes will be notified via email or on-platform notice. Continued use of rayman after such notice constitutes acceptance of the updated terms.

If any provision of these terms is found to be unenforceable, that provision is severed, and the remaining terms continue in effect. Our failure to enforce any term does not constitute waiver of that term. These terms are governed by the laws and jurisdictions applicable to rayman's platform registration and operation. By using rayman, you submit to the jurisdiction of those courts for any disputes.